![]() ![]() How to Reach a Real Person at Big Tech Companies In this article, I’m going to show you how to contact these tech giants when you need customer service. It’s not easy to reach a real person at Apple, Google, Facebook and the like, but it can be done - sometimes. But there are times when that’s not enough: You’ll need to contact someone at one of the big tech companies such as Apple, Facebook, Microsoft and Google. If you’re having trouble with an electronic device or an app, you may be able to solve it yourself by reading about the topic in an internet forum. If you need help with a money question, contact the Consumer Action Center here. The Consumer Action Center recommends using Elliott Advocacy, a free resource, to research contacts but there’s no guarantee that you’ll receive a response. ![]() Editor’s Note: It may be difficult to reach customer service at many companies due to the coronavirus pandemic.
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